Money Back Guarantee, Refund/Return Policy, Privacy Policy, & Terms & Conditions
We value you as a customer and want to ensure you are fully satisfied. Plum Daisy/Colorado Mountain Jam has a 30-day money-back guarantee on all our products. If you are disappointed for any reason, or find your product to be damaged, we will gladly replace it or provide you with a credit. To receive your replacement product or credit, you must contact us within 30 days of your purchase.
If a product does not meet your expectations, we will provide you a refund for the same dollar amount of your purchase after you return the product to us. When we receive your returned product, you will be given a full refund of your purchase price. This can be provided to you either as a credit on your credit card, or as a store credit into your account, whichever you prefer. To begin the process of returning your product, please contact brian@coloradomountainjams.com
If your product was damaged during shipping, a photo is required to receive a full refund. Please email us a photo of the damaged or broken product inside the shipping box in which you received it. Once we receive your photo of the damaged or broken product, we will ship a replacement to you immediately. To begin the process, please email brian@coloradomountainjams.com and include your 1) order number, 2) photo of the damaged product, and 3) an explanation of the damage. We will then ship the replacement product to you.
Shipping Policy
Products are usually shipped the same day or the following day after an order is placed; however, orders may take an additional two to three days before shipping. Orders are only processed and shipped 9am-5pm Monday-Friday, excluding national holidays. A tracking number will be provided once products are shipped. An additional two to three business days may be required for delivery to Alaska or Hawaii.
Privacy Policy
Last updated: December 13, 2020 Plum Daisy/Colorado Mountain Jam (“us”, “we”, or “our”) operates the Plum Daisy/Colorado Mountain Jam website (the “Service”).
This page informs you of our policies regarding the collection, use and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible at https://coloradomountainjams.com
Information Collection & Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information (“Personal Information”) may include, but is not limited to:
- Name
- Email address
- Telephone number
- Address
Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages and other statistics.
Cookies
Cookies are files with small amount of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a web site and stored on your computer’s hard drive.
We use “cookies” to collect information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
Service Providers
We may employ third party companies and individuals to facilitate our Service, to provide the Service on our behalf, to perform Service-related services or to assist us in analyzing how our Service is used.
These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
Links To Other Sites
Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.
We have no control over, and assume no responsibility for the content, privacy policies or practices of any third party sites or services.
Children’s Privacy
Our Service does not address anyone under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 18 has provided us with Personal Information, we will delete such information from our servers immediately.
Compliance With Laws
We will disclose your Personal Information where required to do so by law or subpoena.
Changes To This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.
You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
Terms & Conditions
Last updated: February 9, 2020
Please read these Terms of Use (“Terms”, “Terms of Use”) carefully before using the https://coloradomountainjams.com website (the “Service”) operated by Plum Daisy/Colorado Mountain Jam (“us”, “we”, or “our”).
Your access to and use of the Service is conditioned on your acceptance of and compliance with these Terms. These Terms apply to all visitors, users and others who access or use the Service.
By accessing or using the Service you agree to be bound by these Terms. If you disagree with any part of the terms then you may not access the Service.
Accounts
When you create an account with us, you must provide us information that is accurate, complete, and current at all times. Failure to do so constitutes a breach of the Terms, which may result in immediate termination of your account on our Service.
You are responsible for safeguarding the password that you use to access the Service and for any activities or actions under your password, whether your password is with our Service or a third-party service.
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